FAQ

BOBO CANS

Most Bobo Can collections come in three formats:

Red Can — Choose a Regular Character or Design. Your selection is guaranteed.

Blue Mystery Can — Receive one random character or design from the full collection, with a chance of finding a Shiny.

Collector Set — Includes the complete Regular lineup, plus one Gold Mystery Can containing one guaranteed random Shiny.

Exact lineups and odds are listed on each product page.

No. Blue Mystery Cans are completely random. Choose a Red Can if you want a specific character or design.

Yes. Blue Mystery Cans and Gold Mystery Cans are selected at random, so purchasing multiple Blue Mystery Cans or Collector Sets may result in duplicate characters or designs.

Duplicates are part of the mystery-can experience and cannot be exchanged based on the character or design received.

A Shiny is guaranteed only in the Gold Mystery Can included with a Collector Set.

Blue Mystery Cans offer a chance of receiving one. Exact odds are listed on each product page.

No. A Collector Set includes the complete Regular lineup and one random Shiny, not the full Shiny lineup.

PRODUCT QUESTIONS

They’re designed as collectible plush companions for gifting, displaying, and gentle play.

Our products are recommended for ages 3 and up—with no upper age limit on keeping a little wonder close.

Because each furiend is hand-finished, slight variations in facial details, embroidery, shape, fabric placement, fur direction, and blush are natural.

These small differences make every furiend a little unique.

Materials vary by design. Most plush shells and fillings are made from polyester, while some products include ABS faces, metal attachments, magnets, or other special components.

Full specifications are listed under Product Details on each product page.

PAYMENT

We accept Paypal,Visa, Mastercard, and American Express. Any additional payment options available will appear at checkout.

Yes. Payments are processed through Shopify’s secure checkout and compliant payment providers.