Shipping & Delivery

We currently ship to the contiguous United States.

Shipping is not yet available to Alaska, Hawaii, U.S. territories, or APO/FPO addresses. More destinations are coming soon.

Orders are packed and shipped from our warehouse in China using a tracked international delivery service.

In-stock orders are processed within 1–3 business days after payment is confirmed.

Delivery usually takes 6–12 business days after dispatch.

Please note that customs clearance, holidays, weather, and carrier delays may affect delivery times.

  • Orders under $50: $5.80
  • Orders from $50 to $98.99: $8.80
  • Orders of $99 or more: Free shipping

Duties and import taxes are included. No additional customs payment is required upon delivery.

Yes. All applicable duties and import taxes are included in the shipping charge shown at checkout. No additional customs payment is required upon delivery.

Once your order ships, you’ll receive a confirmation email with your tracking number.

Please allow up to 2 business days for tracking information to update.

If your tracking hasn’t updated for more than 7 days, email us at planet@bobonuts.fun with your order number.

Please check your mailbox, building reception, household members, and nearby neighbors, then allow up to 2 business days in case the delivery scan was posted early.

If your package is still missing, contact us within 7 days of the delivery scan. We’ll open an investigation with the carrier and review the case individually.

Contact us as soon as possible. We’ll do our best to update the address before your order ships.

Once an order has been dispatched, the address can no longer be changed.

Packages returned because of an incorrect or incomplete address, refused delivery, or missed collection may require an additional shipping fee to be sent again.